Privacy Policy

Last updated: 1 September 2026

First Base Management Consultancy ("First Base," "we," "our," or "us") is committed to protecting the privacy of everyone who visits our website or uses our business setup, corporate structuring, banking, visa, and financial advisory services in the United Arab Emirates. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and the choices and rights available to you. By using our website or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, email address, phone/WhatsApp number, company name, proposed business activity, nationality, and other details you submit through our contact form, cost calculator, service quote requests, phone calls, WhatsApp, or email correspondence.
• Information collected automatically — such as your IP address, browser type, device information, pages visited, and time spent on our website, gathered through standard web server logs and analytics tools.
• Information from third parties — where relevant, we may receive information from government portals, banking partners, or free zone authorities in connection with processing your business setup application, always in the course of delivering the services you have requested.

2. How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and provide you with a company formation cost estimate or service quote.
• Prepare and process documentation for trade licences, visas, and bank account applications on your behalf.
• Communicate with you by phone, email, or WhatsApp regarding your enquiry or ongoing engagement.
• Improve our website, services, and customer experience.
• Comply with our legal, regulatory, and contractual obligations in the UAE.
• Send you relevant updates about your application status or, where you have opted in, occasional information about our services.

We do not sell your personal information to third parties.

3. Legal Basis for Processing

We process personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "UAE PDPL") and other applicable data protection regulations. Our processing is based on one or more of the following grounds: your consent (for example, when you submit a form on our website), the necessity to perform a service you have requested, and our legitimate business interests in operating and improving our consultancy services.

4. How We Share Information

We may share your information with:

• Government and regulatory authorities — such as Free Zone authorities, the Department of Economy and Tourism, and immigration authorities, strictly as required to process your trade licence or visa application.
• Banking partners — when assisting with corporate bank account opening, with your consent.
• Service providers — trusted vendors who support our operations (such as email delivery, hosting, and IT support), bound by confidentiality obligations.
• Legal or regulatory bodies — where required by law, court order, or to protect our legal rights.

5. Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can control or disable cookies through your browser settings; note that disabling cookies may affect how parts of our website function.

6. Data Security

We implement reasonable technical and organisational measures — including secure servers, restricted access, and encrypted transmission where applicable — to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or regulatory record-keeping requirements applicable to business setup and financial advisory services in the UAE. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to our legal and regulatory obligations.
• Withdraw consent at any time, where processing is based on consent.
• Object to certain uses of your information, such as direct marketing.

To exercise any of these rights, please contact us using the details at the bottom of this page.

9. Third-Party Links

Our website may contain links to third-party websites, including free zone authorities, government portals, and social media platforms. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

10. Children's Privacy

Our website and services are intended for businesses and individuals of legal working age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out: